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Mid-level generalist role in Bengaluru with common SAP skills increases applicant density.
Order management and SAP skills transfer across service-heavy industries but retain domain-specific nuances.
Explicit years plus mandatory SAP/Power BI experience and shift availability create moderate filtering.
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Manage end-to-end processing of service contracts from SAP creation to ServiceMax activation ensuring on-time and accurate contract processing.
Resolve contract-related issues, maintain data accuracy across SAP and ServiceMax, and support continuous process improvements including automation opportunities.
Collaborate closely with Service Delivery, Sales, Commercial, Finance, and Contract Administration teams to ensure contract compliance and operational excellence.
1-4 years of experience in service order management, contract administration, or related operational roles within multinational service organizations preferred.
Bachelor’s degree in Business Administration or related field.
Strong hands-on experience with SAP, Excel, and Power BI; experience with ServiceMax or Salesforce is a plus.
Willingness to work in different shifts, preferably night shifts.
Experienced in managing service contract lifecycle within aftermarket or service operations contexts.
Detail-oriented with strong data accuracy focus and proven ability to manage contract backlogs and SLA adherence.
Capable of working cross-functionally with multiple teams and driving continuous process improvements using Lean principles and automation.