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Tier-1 brand, mid-level generalist DevOps role, metro location, and broad skill requirements increase applicant competition.
Core systems operations skills transfer across industries, though banking risk/compliance adds moderate domain specificity.
Explicit 4+ years, mandatory production support skills, cloud, databases, and observability tools enforce strict filters.
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Manage and ensure high availability, stability, and performance of critical production systems and infrastructure within Systems Operations.
Lead or participate in operational support activities including proactive monitoring, incident management, and continuous improvement to reduce human intervention time.
Collaborate with vendors and technical teams to resolve complex issues and meet technical deliverables with adherence to process controls and standards.
Minimum 4+ years of experience in Systems Engineering or Technology Architecture (via work experience, training, military experience, or education).
Experience in Production Support / Systems Operations with monitoring tools for JAVA, .NET, and cloud platforms.
Proficiency in SQL/PLSQL and database troubleshooting (Oracle, MongoDB, SQL Server).
Flexible to work rotational shifts including 16/7 schedules, weekends, holidays, and on-call support.
Experience supporting enterprise application platforms with monitoring, scheduling, and observability tools such as Autosys, App Dynamics, Grafana, Splunk.
Hands-on skills with cloud services (AWS/Azure/GCP) and scripting languages (Python, Shell, PowerShell, Ansible) emphasizing automation.
Strong troubleshooting and root cause analysis skills focused on production systems, plus familiarity with SRE concepts and CI/CD pipelines.