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Strong employer brand, metro location, and common infra/SRE title increase applicant competition significantly.
Core infrastructure skills are transferable, though banking-specific processes increase sector sensitivity.
Mandatory 7+ years, domain tooling knowledge and 24x7 on-call requirements make filters stringent.
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Advise senior leadership and lead strategy for platform support solutions and large-scale system/network infrastructure planning.
Lead resolution of complex, enterprise-wide technology challenges impacting systems operations, ensuring long-term, innovative solutions.
Oversee major incident management including monitoring, escalation, and coordinating cross-functional teams to minimize downtime and maintain banking infrastructure health.
7+ years of Systems Engineering, Technology Architecture, or equivalent experience.
Experience with major incident management, including monitoring tools like Netcool, Big Panda, ServiceNow, Splunk, and cloud services.
Willingness and flexibility to work 24x7 rotational shifts and on-call based on business demands.
Work location flexible based on business needs; willingness to work from office base location.
Experienced in leading high-impact, complex technology incident resolution in large corporate environments involving banking infrastructure.
Demonstrates ability to collaborate across global teams and senior leadership with strong decision-making in fast-paced, high-pressure environments.
Capable mentor and technical leader with skills in system monitoring, escalation management, and process improvement for technology operations.