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Medium — metro product role with broad skills but senior level and no strong employer brand.
High — deep ServiceNow and ITSM platform expertise required, limiting cross-industry transferability.
High — explicit 12+ years overall and 5+ years ServiceNow platform experience required.
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Own and manage the product strategy, roadmap, and delivery of the enterprise ServiceNow platform capabilities.
Translate business priorities into scalable platform solutions and automated workflows in partnership with stakeholders including engineering and security teams.
Drive Agile delivery including managing product backlog, defining epics and user stories, while tracking adoption, KPIs, and ensuring governance compliance.
12+ years of overall experience in Technical Product Management or enterprise platform delivery.
Minimum 5+ years hands-on experience with ServiceNow domains like ITSM, ITOM, CMDB, SPM, SecOps, or HRSD.
Experience with Agile/Scrum methodologies, product lifecycle management, and release planning.
Located in or willing to commute to Chennai office; hybrid work model.
Experienced in managing large scale ServiceNow platform products with a strong technical and domain background.
Comfortable working cross-functionally with engineering, security, compliance, and executive stakeholders to drive product outcomes.
Skilled in leveraging ITIL processes, API integrations, SaaS, and cloud architecture frameworks to enhance platform capabilities.