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Tier-1 brand and Pune metro increase applicant density, but niche ServiceNow skill reduces generalist competition.
Role requires platform-specific ServiceNow expertise, moderately transferable across industries.
Explicit minimum six years and mandatory ServiceNow platform skills make screening rigorous.
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Design and implement customized solutions on the ServiceNow platform focusing on ITSM, ITOM, ITAM, Discovery, IRM modules.
Perform end-to-end platform configuration, code development, review, debugging, and quality assurance ensuring adherence to best practices.
Lead technical troubleshooting and mentor junior resources to uphold code quality and efficient solution delivery.
5-8 years of ServiceNow implementation experience with in-depth knowledge of ITSM and familiarity with ITOM (Discovery/CMP/Service Mapping), GRC, IRM modules.
Proficiency in ServiceNow development including scripting, client scripts, business rules, flow designers, and integration capabilities.
Experience working in Agile frameworks such as Scrum and Kanban.
Location: Pune, India; Corporate title: Assistant Vice President.
Experienced developer capable of delivering architecture-first solutions on complex ServiceNow modules like ITSM, ITOM, IRM with strong scripting skills.
Demonstrates advanced problem-solving and multi-tasking abilities within distributed virtual teams.
Effective mentor and collaborator with excellent communication skills suited to guide junior team members and participate in code reviews.