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Strong brand, metro location, mid-level generalist HR role, and broad candidate pool amplify competition.
Role requires HR/ER domain knowledge and legal familiarity, limiting cross-industry transferability.
No explicit years but requires specific ER, legal and investigative skills, so moderately strict filters.
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Serve as primary point of contact for investigating and resolving employee grievances, conflicts, and misconduct across Pan India.
Manage end-to-end grievance redressal ensuring timely investigation, resolution, and documentation of cases.
Collaborate with cross-functional teams to ensure compliant case resolutions and recommend preventive actions to improve workplace culture.
Demonstrated knowledge of employment laws and regulations.
Proven problem-solving, conflict resolution, and mediation skills.
Strong organizational skills with attention to detail.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in handling confidential employee relations cases with legal compliance focus.
Operational mindset managing investigations with timely closure and accurate documentation.
Skilled in collaborating across HR, Legal, Compliance, and Operations to resolve complex employee issues impartially.