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Strong employer brand, common data analyst title, metro location, and broad skills increase applicant competition.
Core analytics skills are transferable, but cloud-success/product context and leadership raise domain specificity.
Explicit 8+ years requirement plus mandatory SQL, visualization, and leadership makes filters strict.
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Deliver data-driven actionable insights and strategic recommendations to support Cloud Leaders in driving Customer Success programs.
Provide dedicated analytics support to a specific cloud team, collaborating cross-functionally within CSG.
Manage assigned projects end-to-end with high visibility, responding timely to senior leadership queries, including working outside standard hours as needed.
Bachelor's or Master's degree in Computer Science or related field.
8+ years of experience preferably in a data analytics team for a Lead role.
Strong expertise in SQL for complex database queries and advanced skills in visualization tools like Tableau or Power BI.
Experience presenting data insights and dashboards to senior leadership with the ability to explain complex analytics clearly.
Demonstrates strategic problem-solving across diverse analytics challenges including forecasting, planning, and storytelling.
Experienced in stakeholder management and ownership of projects from start to finish in high-impact environments.
Has strong mentoring or leadership capabilities, serving as a role model for junior analysts.