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Senior, niche observability role but Pune metro and broad toolset create moderate applicant competition.
Specialized observability tooling is transferable, though financial services/regulatory experience is preferred.
Explicit 12+ years and mandatory Dynatrace, SCOM, and ServiceNow skills increase filtering strictness.
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Own and continuously improve enterprise observability platforms including Dynatrace, Microsoft SCOM, and ServiceNow ITOM & Event Management to enhance monitoring effectiveness and operational stability.
Develop and optimize monitoring alerts, dashboards, and integrations to reduce false positives, improve event correlation, and enable faster incident response.
Build automation scripts and observability-as-code solutions to improve onboarding, configuration, and operational efficiency across infrastructure, applications, and cloud environments.
12+ years of IT experience with strong hands-on expertise in observability, monitoring, event management, or platform engineering.
Practical experience with Dynatrace (OneAgent, dashboards, alerts, Davis AI) and Microsoft SCOM (management packs, alert tuning, troubleshooting).
Strong working knowledge of ServiceNow Event Management/ITOM including event ingestion, alert correlation, deduplication, and incident integration.
Experience with scripting and automation using Python, PowerShell, REST APIs, and familiarity with cloud/hybrid environments (Azure, AWS, VMware, Windows, Linux).
Experienced individual contributor with deep technical skills across observability platforms, capable of independently handling complex monitoring and automation tasks.
Has operated in large-scale, regulated environments such as financial services with exposure to ITIL incident, problem, and event management processes.
Strategic focus on improving observability maturity, signal-to-noise ratio in alerts, and integrating monitoring tools for enhanced incident management efficiency.