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Niche Dynatrace/SCOM expertise and seniority reduce applicant competition despite metro location.
Medium—observability skills are transferable, though Dynatrace/SCOM and regulated finance experience help.
High due to explicit 10+ years and mandatory Dynatrace/SCOM/ServiceNow observability skills.
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Own and continuously improve enterprise observability platforms including Dynatrace, Microsoft SCOM, and ServiceNow ITOM & Event Management to enhance monitoring coverage and reliability.
Develop and optimize alerting systems, dashboards, automation scripts, and integrations to reduce alert noise, improve incident response, and support operational resilience.
Collaborate with multiple teams to onboard applications and troubleshoot monitoring issues, ensuring scalable, standardized, and automated observability solutions.
10+ years of IT experience with hands-on expertise in enterprise observability and monitoring platforms including Dynatrace, Microsoft SCOM, and ServiceNow ITOM/Event Management.
Strong scripting and automation skills using Python, PowerShell, REST APIs or similar, and experience with CI/CD, configuration management, and automation frameworks.
Good understanding of cloud/hybrid environments (Azure, AWS, VMware), infrastructure components, and ITIL processes related to incident and event management.
Work Experience Required: 10+ years in IT including observability, monitoring, infrastructure operations, or platform engineering.
Experienced individual contributor capable of hands-on engineering and platform operations in large-scale enterprise monitoring environments.
Expertise with Dynatrace and Microsoft SCOM features for advanced monitoring, alert tuning, event correlation, and AI-driven insights.
Strong collaborator with application, infrastructure, and support teams to implement observability-as-code, automation, and continuous improvements aligned with ITIL and operational excellence.