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Tier-1 brand, metro location, and broad mid-to-senior technical requirements increase candidate competition.
Strong production support, banking controls, SRE and GCP requirements make industry-specific experience highly important.
Explicit 14+ years, required GCP/SRE skills and production support experience make filters highly stringent.
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Lead resolution of functional and technical production incidents within TST domain, covering SES, TAS, and Trade Finance Lending applications.
Drive automation initiatives, application/infrastructure monitoring improvements, and platform hygiene to improve operational KPIs and reduce manual work.
Manage stakeholder communications and collaborate with global incident teams to recover major incidents and support change and problem management processes.
14+ years of IT experience in large corporate or financial services technology environments, preferably with production support focus.
Expert knowledge of GCP and cloud-native architecture, intermediate understanding of AI and LLM principles, and scripting skills (UNIX shell, PowerShell, PERL, Python).
Understanding of Java, UNIX/Linux OS, middleware (MQ, Kafka), WebLogic/WebServer (Apache, Tomcat), RDBMS (Oracle, MS-SQL, Sybase, NoSQL), batch monitoring tools (Control-M/Autosys), and monitoring tools (Geneos, App Dynamics, New Relic, Dynatrace, Grafana).
Experience with ITIL incident, problem, change management processes and flexibility for after-hours and weekend incident support.
Senior operations specialist with deep technical and functional expertise in financial services production environments and cloud-native platforms.
Proactive approach with SRE mindset focusing on KPIs, automation, and platform stability, able to mentor global teams and drive service excellence.
Strong stakeholder management skills at senior levels, experienced in coordinating cross-functional teams during major incidents and change advisory board activities.