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Junior generalist support role at a known vendor in Bangalore attracts many qualified applicants.
Windows, networking and virtualization skills are broadly transferable despite some vendor-specific product knowledge.
Explicit 1–3 years plus mandatory Windows and networking skills enforce moderate filtering.
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Provide technical support and troubleshooting for Veeam Backup for Windows clients across telephone, email, and web conferencing.
Research and resolve challenging technical issues using broad troubleshooting skills and deep product knowledge.
Contribute to maintaining and expanding Veeam’s technical knowledge base through documentation.
1-3 years of technical troubleshooting experience focused on problem resolution.
Advanced administrative skills on Windows Server and Desktop Operating Systems.
Practical knowledge of TCP/IP networking, including firewalls, NAT, ports, DHCP, and DNS configurations.
Work Experience Required: 1-3 years of relevant technical troubleshooting experience.
Experienced in Windows environment troubleshooting with strong administrator-level skills.
Ability to work independently and maintain communication in a fast-paced, stressful environment.
Demonstrates proactive learning of Veeam products and underlying technologies to stay current.