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Mid-level metro role with common networking/security skills and moderate employer brand yields medium competition.
Role requires specific enterprise networking and security experience and certifications, making background fit highly sensitive.
Explicit 5+ years requirement plus mandatory vendor techs and certifications raises shortlisting strictness to high.
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Provide senior-level technical support and own operational stability for enterprise network and security infrastructure.
Lead resolution of complex network and security incidents, including WAN, LAN, SD-WAN, firewalls, and secure access technologies.
Coordinate cross-functional teams, perform root cause analysis, oversee high-risk change management, and mentor junior engineers.
Minimum 5 years of relevant experience in network & security operations with a bachelor's degree in Computer Science, IT, Engineering, or related field.
Hands-on experience with Cisco, HPE Aruba, SD-WAN (Silver Peak/Aruba EdgeConnect), Fortinet, Palo Alto, and Zscaler environments.
Relevant certifications such as CCNP, Aruba, Fortinet, PCNSE, or Zscaler; experience in 24×7 NOC/SOC or Network & Security Operations.
Proficiency in ServiceNow and ITIL Incident/Problem/Change Management processes.
Experienced technical leader capable of managing major incident responses and cross-team coordination in large-scale multi-vendor enterprise networks.
Strong expertise in routing, switching, firewalls, VPNs, NAT, network security troubleshooting, and network architecture.
Demonstrated ability in mentoring engineers, performing RCA, managing high-risk changes, and driving continuous operational improvements.