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Strong employer brand, generalist operations role, metro location, and common 1–3 year experience increases competition.
Generalizable data operations and production skills transfer easily across industries.
Explicit 1–3 year requirement and domain experience required, but no strict certifications.
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Coordinate and execute day-to-day data operations ensuring timely and accurate delivery of outputs according to SLAs.
Monitor operational performance, escalate risks, and support market research-related activities including data validation and reporting.
Maintain documentation and communicate operational updates, contributing to process improvements and workflow efficiency.
1–3 years of experience in data operations, production support, market research operations, or related business operations roles.
Ability to monitor and manage SLA-driven workflows with attention to data accuracy and quality.
Proficient in Microsoft Excel and familiar with reporting tools and standard business systems (preferred but implied).
Flexible to work weekends or rotational shifts.
Detail-oriented individual capable of independently solving routine operational problems following established procedures.
Experience working in structured environments managing workloads and meeting deadlines under SLA commitments.
Effective communicator comfortable presenting operational updates and collaborating across cross-functional teams.