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Tier-1 bank, mid-level generalist role in Bangalore with broad requirements attracts high candidate competition.
Program delivery, stakeholder management, and process improvement skills transfer across industries, so background fit is low.
Mandatory 4+ years IT business-services experience plus cross-functional delivery and analytical requirements creates medium strictness.
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Manage and support delivery of technology products and services for medium to large business unit clients.
Lead complex projects involving technology business services across multiple lines of business or enterprise-wide.
Conduct research and provide guidance on innovative business products, regulatory compliance, and leveraging new technology.
Minimum 4+ years of Information Technology experience supporting Business Services or equivalent.
Proficiency with productivity and work management tools like Excel, PowerPoint, SharePoint/Confluence, Jira or similar.
India-based role; Bangalore preferred, Hyderabad may be considered, with ability to flex work hours for global stakeholder overlap.
Experience managing multiple priorities, timely responses to urgent requests, and maintaining quality under pressure.
Experienced in leading initiatives in environments with competing priorities, shifting scope, and multiple stakeholders.
Strong analytical skills with experience building metrics, dashboards, and performance reporting to support leadership decisions.
Skilled in producing clear written communications and executive-ready deliverables, partnering with global stakeholders across time zones.