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Tier-1 brand, metro location, mid-level HR manager role attracts many qualified internal and external applicants.
HR and employee relations skills are transferable, but local employment law and global matrix experience increase sensitivity.
No explicit years but domain-specific ER experience and policy knowledge expected.
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Support and administer Mastercard’s performance management process including coordinating training, documentation preparation, and investigation participation.
Provide guidance to employees, managers, and People Business Partners on performance management, company policies, and employee relations issues.
Collaborate with internal employment counsel, compliance, and cross-functional teams to resolve conflicts, enhance stakeholder satisfaction, and drive process improvements.
Bachelor's Degree required.
Knowledge of employee relations policies, procedures, and applicable employment laws and regulations.
Experience working in a global, matrixed business environment.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing performance management processes with strong analytical and fact-based decision-making skills.
Capable of building effective partnerships and influencing stakeholders across global and matrixed organizations.
Demonstrates strong organizational skills, discretion handling sensitive information, and ability to manage multiple tasks in a fast-paced environment.