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Tier-1 brand, metro location, and mid-level generalist supply-chain role increase applicant competition.
Order-management skills transfer across industries, but dealer-specific aftermarket knowledge increases sensitivity.
Explicit three-year requirement, degree, shift flexibility and onsite mandate tighten shortlisting.
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Manage dealer and customer aftermarket parts orders including verifying backorders and resolving order-related issues.
Communicate regularly with dealerships, regional customer services, and cross-functional teams to update order status and resolve critical situations.
Provide first-level escalation support and backup for high priority order management while working to improve service fill and reduce backorders.
Bachelor degree or 3-year diploma with equivalent experience.
Minimum 3 years of experience in supply chain domain, job-related.
Proficiency in MS Office and strong presentation skills.
Willingness to work APAC/US/EAME shifts; onsite work required; no visa sponsorship available.
Experienced in supply chain or aftermarket parts distribution with ability to handle dealer/customer concerns effectively.
Operates with strong analytical and problem-solving skills to identify order solutions and engage relevant stakeholders.
Comfortable collaborating across diverse cultures and working independently in a global, multi-shift environment.