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Strong Tier-1 brand, mid-level SRE role, metro location and generalist SRE skillset create high applicant competition.
Core SRE skills are transferable across industries, though financial systems exposure is beneficial.
Mandatory 5+ years, required SRE tooling, on-call and incident-response experience enforce high shortlisting strictness.
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Own and lead production support and Site Reliability Engineering (SRE) activities including incident response, root cause analysis, and reducing operational toil through automation.
Maintain and optimize observability tools and alert systems to align with SRE principles such as SLIs, SLOs, error budgets, and burn rates.
Create and maintain operational documentation including runbooks, playbooks, and guides to ensure reliable and efficient infrastructure support.
Bachelor’s degree in Computer Science, Engineering, or related field.
5+ years experience in production support, SRE, or systems engineering.
Experience in on-call rotations for market-hours support and after-hours escalations.
Hands-on expertise with observability tools (e.g., Splunk, Grafana, Moogsoft, xMatters) and strong understanding of SRE principles.
Experienced in leading incident response and root cause analysis in complex production environments.
Strong automation skills aimed at reducing manual toil and improving system reliability through tooling and process improvements.
Proficient in monitoring, alert optimization, and maintaining operational documentation aligned with SRE best practices.