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Tier-1 employer, Bangalore location, and mid-level QA automation role increases applicant competition.
Specialized conversational AI, IVR, and AWS testing skills limit cross-industry transferability.
Mandatory 5+ years plus hands-on AWS, IVR, LLM, and automation skills enforce strict filtering.
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Design and execute test strategies and automated frameworks for AWS-based voice bots, IVR, and conversational AI systems.
Perform various testing types (functional, regression, integration, performance) focusing on LLM-driven intent recognition and conversational flow validation.
Monitor system behavior using AWS CloudWatch and collaborate across teams to improve bot quality and user experience.
Bachelor's degree in Computer Science, Engineering, or a related field.
Minimum 5 years of QA/Quality Engineering experience in cloud-based applications.
Hands-on experience with AWS services testing (Lex, Lambda, API Gateway, CloudWatch) and voice/IVR or conversational AI platforms.
Experience with API testing tools and automation frameworks (e.g., Postman, Cyara, Selenium) plus knowledge of CI/CD pipelines and QA best practices.
Experienced in testing cloud-native conversational AI systems using AWS services and LLM technologies.
Skilled in developing and executing automated test frameworks integrated with CI/CD processes.
Able to analyze and validate AI-driven intent recognition accuracy, dialog flows, and related NLP components in real-world scenarios.