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Tier-1 brand, mid-level SRE title, generalist skills and likely metro hiring increase candidate competition.
Core SRE skills transfer, but banking processes and risk controls require domain-specific knowledge.
Regulated banking environment and required deep technical expertise increase shortlisting strictness.
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Own incident management for IT services, including development and execution of major incident programs and response actions.
Analyze logs and system data to identify root causes and resolve or escalate incidents, providing regular updates to stakeholders.
Lead a team, conduct regular incident response tests, document lessons learned, and build a knowledge base to prevent future incidents.
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrated in-depth technical knowledge and experience in application support or site reliability.
Experience leading and supervising a team with resource coordination capabilities.
Knowledge of risk management, policy adherence, and incident escalation procedures.
Experienced in managing major IT incident responses with ability to influence cross-functional stakeholders.
Capable of making evaluative judgments and solving problems using technical expertise and precedents.
Leadership experience including team guidance, professional development, and effective communication within and outside the function.