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Strong employer brand, metro location, generalist senior operations role, and broad skill requirements increase competition.
Medium—facility and vendor-management skills transfer across industries but need domain-specific soft-services and regulatory experience.
Medium—requires specific soft-services, vendor management and compliance skills but no strict years or certifications.
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Lead and manage end-to-end soft services operations including housekeeping, security, and pantry/cafeteria across facilities in Gurugram.
Oversee vendor management, budget preparation and cost optimization for soft services ensuring service quality and compliance with hygiene and safety standards.
Act as primary point of contact for employee service concerns, ensure compliance with statutory regulations, and supervise facility supervisors and vendor staff.
Strong expertise in soft services operations including housekeeping, security, and pantry management.
Proven experience in vendor management, budgeting, and compliance adherence.
Location requirement: On-site in Gurugram.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in leading facility management teams and managing multiple soft service vendors with strong negotiation skills.
Skilled in maintaining and improving hygiene, safety standards, and workplace employee experience in commercial facility environments.
Capable of managing budgets, driving cost optimization, and handling compliance and audit readiness effectively.