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Junior, generalist client-ops role in a metro with common SQL skills increases applicant density.
SQL and reporting skills transfer broadly, but payer/client healthcare knowledge increases domain specificity.
Explicit years and mandatory SQL, Office, and QA skills create strict shortlisting filters.
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Execute daily and monthly reports for internal corporate needs, ensuring timely delivery and quality standards.
Set up and maintain payer/client configurations and manage client-specific keys and certificates within a dedicated UI.
Collaborate with Business Analysts and internal/external clients to understand requirements and support data analysis through SQL queries and stored procedures.
6 months to 1 year work experience with Microsoft SQL Server, including writing queries and executing stored procedures.
Bachelor’s degree or relevant technical experience.
Proficient in Microsoft Office, including advanced Excel skills (pivot tables, charts).
Willingness to work standard office hours with possible night shifts, after-hours, on-call, and holiday support during peak cycles.
Experienced in daily operations related to user setup, maintenance, and running scheduled reports.
Comfortable working in environments requiring strict adherence to schedules and limited PTO during peak periods.
Able to effectively communicate with management and produce supporting documentation for internal and external stakeholders.