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Popular mid-level Customer Success role with broad martech/analytics requirements and flexible experience range elevates competition.
Role requires specific marketing-measurement and martech SaaS experience, limiting transferability across non-marketing industries.
Explicit 3–8 years plus required SaaS/martech customer-facing experience produces moderate shortlisting rigidity.
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Manage end-to-end customer lifecycle including onboarding, adoption, engagement, renewal, and account expansion for a portfolio of Lifesight customers.
Develop and execute marketing measurement strategies involving experiment planning, insight interpretation, and business recommendations to drive customer ROI and platform value.
Coordinate cross-functionally to ensure timely delivery of measurement plans and actionable insights while managing customer risks and driving upsell opportunities.
3-8 years of experience in Customer Success, Marketing Analytics, Growth Marketing, Media Strategy, or related roles with customer-facing responsibility in SaaS, martech, adtech, analytics, or consulting.
Working knowledge of marketing measurement concepts such as Marketing Mix Modeling, incrementality testing, attribution, and campaign analytics.
Experience managing multiple enterprise or mid-market customers, conducting executive reviews, and driving renewals and account growth.
Strong communication skills in English to translate technical analytics into business recommendations.
Experience combining strong customer management with practical knowledge of marketing measurement and paid media performance metrics.
Ability to synthesize complex analytical findings into clear business narratives for senior stakeholders and influence marketing and commercial decisions.
Operates well in cross-functional, fast-growing environments coordinating with product, data science, engineering, and marketing teams toward measurable customer and business outcomes.