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Tier-1 brand, metro location, mid-level generalist role with broad skills drives high applicant competition.
Product operations, analytics, and stakeholder management skills are moderately transferable across industries.
Explicit 4+ years requirement plus 2+ years SQL and cross-functional experience makes shortlisting moderately strict.
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Own the analysis and aggregation of user/member issues using tools like SQL to influence product strategy and roadmap with measurable impact on member experience and product health.
Collaborate cross-functionally with Product, Engineering, Design, Marketing, and Operations teams to drive prioritization, tool improvements, and help center content creation enhancing product quality and internal efficiency.
Lead program management and executive communications to track and report post-launch impacts, scale best practices, and integrate operational processes into product development across global teams.
Bachelor’s degree or equivalent relevant work experience.
4+ years experience in Product Operations Management, Management Consulting, Program Management, Operations Management, Product Management, or Project Management.
2+ years experience with data analytical languages such as SQL, Python, or R.
Work location: Hybrid role based in Bengaluru, Karnataka with occasional US timezone meetings.
Experienced product operations or program manager skilled in analytics-driven decision making and cross-functional stakeholder management in ambiguous, global environments.
Familiar with product lifecycle, user experience improvement, and influence through data storytelling and executive communication.
Comfortable working with CRM tools and leveraging AI or coding for analytics; able to prioritize based on user impact and business metrics.