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Tier-1 brand, popular AM role, metro location and broad skills create high candidate competition.
Sales and merchant engagement skills are transferable, though fintech/payments familiarity increases fit sensitivity.
No explicit years or certifications; sales experience preferred, so shortlisting is relatively low strictness.
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Build and maintain strong, long-term relationships with existing merchants to drive sustained engagement.
Drive adoption and usage of Paytm products such as payments, soundbox, and financial services among merchants.
Resolve merchant queries promptly, monitor performance, and coordinate internally to identify and capitalize on growth opportunities while achieving assigned targets and KPIs.
Graduate in any discipline.
Experience in sales, merchant acquisition, or customer engagement preferred but not strictly required.
Basic understanding of digital payments and fintech required.
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrates strong relationship management and negotiation skills focused on customer engagement in fintech or digital payments.
Comfortable working in a target-driven environment with ownership mindset and accountability for results.
Adaptable to fast-paced environments and able to collaborate effectively across teams to support merchant growth and product adoption.