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Mid-level metro role with moderate brand and niche Japanese requirement creates medium applicant density.
Combination of Japanese language requirement and IT infrastructure experience makes cross-industry fit highly constrained.
Explicit years, required JLPT certification and mandatory ITSM/ITIL experience make shortlisting filters strict.
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Own and manage IT infrastructure projects with a focus on IT Service Management (ITIL) delivery, including incident, problem, and change handling.
Coordinate across cross-functional teams, vendors, and third-party suppliers to deliver solutions meeting client expectations within committed timeframes.
Lead quality management via tracking project milestones, KPIs, risks, issues, and dependencies with mitigation strategies, supporting communication with Japan and India stakeholders.
Japanese Language Proficiency Test (JLPT) certification at level N1, N2, or N3.
Minimum 3 years of experience in IT infrastructure management projects.
Proven experience delivering IT Service Management (ITIL) infrastructure projects and proficient incident, problem, and change handling.
Effective bilingual communication skills in Japanese and English for collaboration with Japanese and Indian teams.
Experienced in handling IT infrastructure projects requiring Japanese language skills and familiarity with Japanese work culture.
Capable of managing complex projects independently while balancing multiple tasks and deadlines in multicultural environments.
Strong technical aptitude combined with ability to communicate technical details effectively to non-technical stakeholders.