Back
Tier-1 brand, metro location, generalist operations title, mid-level experience and broad skillset increase competition.
Role demands insurance-specific operations, compliance and product knowledge, limiting cross-industry transferability.
Explicit 2+ years requirement plus mandatory general insurance experience creates moderate filtering.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own and lead insurance operations processes including process training, knowledge transfer, and client management within the team.
Drive and monitor team performance, ensuring adherence to business SLA, quality standards, and regulatory compliance.
Identify process improvements and develop preventive measures to enhance operational efficiency and compliance.
Minimum 2 years experience in team leadership and people management.
Experience in General Insurance, preferably Property & Casualty, Employee Health & Benefits.
Proficiency in BI-Certificates, policy review, Loss Run/Summary, claims & endorsement processes.
Must be able to work hybrid from Gurugram with minimum 3 days per week in-office; willing to work 6:30 pm – 3:30 am shift.
Experienced in program management with ability to design and facilitate development programs targeting insurance operations.
Comfortable operating in a hybrid work environment and managing process adherence within a growing team.
Familiarity or certification in Marsh US insurance processes or related insurance certifications is a strong plus.