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Popular mid-level Project Manager role in metro markets with broad eligibility and PMP, so moderate competition.
IT and ServiceNow platform focus increases domain specificity, though PM skills remain somewhat transferable.
Mandatory PMP certification and demonstrated high-complexity project management tighten shortlisting criteria.
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Manage and execute assigned technical projects from initiation through delivery, ensuring schedules, budgets, and quality standards are met.
Coach and guide project teams and client organizations in Agile/Scrum practices to improve Scrum maturity and remove impediments.
Plan resource utilization, drive additional service revenue opportunities, and maintain project documentation using internal systems (e.g., Salesforce).
PMP (Project Management Professional) certification is mandatory.
Experience managing medium to high risk, high complexity, and high client visibility projects.
Strong knowledge of Agile and Waterfall project management methodologies and industry best practices (e.g., PMBOK).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in handling complex IT projects with both Agile and traditional waterfall life cycles.
Skilled at facilitating communication, negotiation, and conflict resolution at executive and team levels.
Capable of independently managing multi-stakeholder projects with focus on client satisfaction, resource allocation, and continuous improvement.