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Tier-1 employer and Bangalore location increase applicant density, but niche wireless skills moderate competition.
Specialized wireless networking expertise limits transferability across non-networking industries.
Explicit 2–4 years, degree requirement, and mandatory L2/L3 Wi-Fi expertise enforce strict filtering.
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Own triage and resolution of customer support escalations across multiple channels, ensuring high quality and timely responses.
Build and maintain Layer 2/3 network testbeds to replicate issues, analyze logs, and identify root causes for wireless networking problems.
Collaborate with developers to drive solutions, participate in project discussions, and mentor less-experienced staff members.
Bachelor's or Master's degree in Computer Science or Computer Engineering with a focus on networking preferred.
2-4 years of work experience in a related field.
Strong knowledge of Layer 2 and Layer 3 networking and 802.11 Wi-Fi standards.
Role is onsite with expectation to work primarily from an HPE office.
Demonstrated ability to independently resolve complex wireless and networking technical issues with practical troubleshooting skills.
Experience in designing, developing, and debugging networking systems and testbeds, with an emphasis on customer issue reproduction and root cause analysis.
Comfortable working with cross-functional engineering teams and communicating technical issues and solutions effectively at various organizational levels.