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Mid-level DevOps support in Pune with broad skillset and metro location increases candidate competition.
Core DevOps and platform support skills (AWS, Linux, monitoring) are highly transferable across industries.
Explicit 3–7 years and mandatory AWS, Linux, ELK, Tomcat, and database support create high filtering strictness.
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Provide Level 2 support for the Puma enterprise platform ensuring stability and availability across AWS-hosted Linux and Windows environments.
Monitor infrastructure and application health using tools like Zabbix and ELK Stack; perform incident investigation, triage, and root cause analysis.
Develop operational automation scripts and maintain documentation; coordinate post-maintenance validation and support operational readiness activities.
3 to 7 years of experience in Level 2 application/platform/DevOps-oriented support roles.
Hands-on experience with AWS (EC2, storage, networking), Linux (RHEL), Windows Server, Java applications, Apache Tomcat, ActiveMQ, ELK Stack, Zabbix, Oracle and SQL Server databases.
Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent experience.
Experience with incident handling, root cause analysis, shell scripting or Python automation, and on-call support (including shift-based coverage).
Experienced in operational support within complex AWS-hosted environments combining middleware, databases, and messaging platforms.
Strong technical investigation capability demonstrated by ownership of incident resolution and root cause analysis.
Collaborative with cross-functional teams including DevOps, Operations, and Development, skilled at coordinating escalations and post-maintenance validations.