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Metro location and generalist implementation role increases applicant density.
Role requires DMS and dealership-domain knowledge, moderately limiting cross-industry transferability.
No explicit years or certifications but requires product-specific DMS skills and go-live ownership.
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Own end-to-end software installation process ensuring quality scores of at least 95%.
Customize software settings and validate data conversion to meet specific customer and prior DMS requirements with minimal supervision.
Handle implementation escalations, client go-live events, and document virtual solution proposals efficiently.
Bachelor’s degree in any discipline (examples include BCA, BCOM (Computers), B.Sc., B.Com, BA, B.TECH).
End-to-end install process knowledge is required.
Ability to achieve quality installation scores (minimum 95%) and work with minimal supervision.
Work Experience Required: Not explicitly mentioned in the JD.
Proficient in the CDK Global implementation process including escalation methodologies and product configurations within assigned work streams (parts, service, accounting, sales).
Capable of independently managing client escalations and go-live with minimal assistance, indicating strong problem-solving and operational skills.
Adaptable to various delivery methods and committed to continuous learning and keeping up to date with products and industry standards.