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Strong brand, mid-level generalist collections role, and common experience band increase candidate competition.
Collections requires domain-specific banking/NBFC/fintech experience, making cross-industry transferability limited.
Explicit 5+ years and 1-2 years supervisory collections experience plus sector preference makes filters strict.
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Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets within the assigned cluster.
Drive the collections process by monitoring KPIs like resolution rates and delinquency buckets, aiming to reduce overdue payments and control roll rates.
Develop and execute data-driven collection strategies, ensure compliance with policies and SOPs, and report on cluster performance and challenges.
Minimum 5 years of experience in collections, with 1-2 years in a team lead or supervisory role.
Graduate degree minimum.
Preferably experienced in bank, new-age NBFC, or Fintech sectors.
Work location: Siliguri, West Bengal (implied); Notice period not explicitly mentioned.
Experienced leader able to supervise and motivate collection teams towards performance targets.
Analytical and data-driven decision maker capable of developing effective collection strategies and improving portfolio health.
Comfortable working in fast-paced fintech or financial services environment managing delinquency and compliance.