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Tier-1 fintech brand, mid-level generalist collections role in a metro location increases candidate competition.
Collections leadership requires finance-specific skills and regulatory familiarity, limiting cross-industry transferability.
Explicit 5+ years collections requirement and leadership experience makes shortlisting strict.
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Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to meet collections targets.
Own and improve delinquency rates and recovery of overdue payments within the assigned cluster by implementing targeted collections strategies.
Monitor collections performance using KPIs, ensure compliance with SOPs and regulatory guidelines, and report on cluster performance and challenges.
Graduate degree required.
Minimum 5 years of experience in collections, including 1-2 years in a team lead or supervisory role.
Prior experience in a bank, NBFC, or Fintech company highly preferred.
Strong team leadership and communication skills required.
Experienced in leading collections teams with a focus on operational efficiency and delinquency management.
Data-driven decision maker with analytical skills to optimize collection strategies.
Comfortable working under pressure and managing performance to meet aggressive recovery targets.