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Genpact brand, generalist senior brand title, metro location, and broad event skillset increase applicant competition.
Requires client-visit and professional-services event expertise, moderately limiting cross-industry transferability.
Explicit 8-10 years requirement and domain-specific events/client-experience expertise make shortlisting stringent.
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Design and deliver immersive client visit experiences that showcase Genpact’s Autonomous Enterprise and Agentic Ops to accelerate business growth.
Collaborate with sales, operations, and other stakeholders to develop visit agendas and high-impact narratives aligned with business outcomes.
Manage projects end-to-end including vendor coordination, compliance adherence, data analysis of visit outcomes, and continuous improvement of the client visit framework.
Bachelor’s degree in any discipline.
8-10 years of experience in events, client experience, or hospitality, preferably within professional services or related to AI/analytics/automation solutions.
Proven expertise in designing experiences for large, complex meetings or client showcases.
Strong project management and communication skills; proficiency in data reporting and analysis tools.
Experienced in managing cross-functional collaboration and stakeholder engagement for high-visibility client interactions.
Capable of applying data-driven analysis to improve client engagement experiences and influence deal outcomes.
Familiarity with AI/Agentic tools impacting client experience and storytelling is advantageous.