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Tier-1 brand plus Chennai metro raise candidate density despite niche leadership requirements.
Specialized aftermarket, dealer, and condition-monitoring expertise limits cross-industry transferability.
Requires proven condition-monitoring leadership and operational metrics experience, enforcing moderate shortlisting strictness.
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Lead Caterpillar's global Customer Value Agreement (CVA) Condition Monitoring organization to deliver actionable machine health insights improving customer uptime and equipment availability.
Own operational performance including recommendation quality, productivity, and service delivery, driving standardization and efficiency across global teams.
Collaborate with dealers, Digital, Product, and Uptime Solutions teams to enhance monitoring effectiveness, customer value, and dealer service execution.
Bachelor's degree in Engineering, Business, Product Support, Reliability Engineering, Data Analytics, or related field.
Proven people leadership experience managing 8–10+ direct/indirect reports with success in building and scaling high-performing teams.
Significant domain experience in Product Support, Condition Monitoring, Fleet or Equipment Management, Reliability Engineering, or related fields.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced leader capable of managing a large, global organization and driving operational excellence in condition monitoring services.
Strong strategic and operational capability in leveraging AI, predictive analytics, and digital tools to enhance machine health insights and customer outcomes.
Hands-on experience partnering with dealer networks and cross-functional teams to align condition monitoring initiatives with business growth and customer satisfaction objectives.