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Tier-1 brand, metro location, and a common generalist facilities coordinator role increase applicant competition.
Facilities coordination skills transfer across industries but require domain experience, so moderate sensitivity.
No explicit years or certifications but requires specific facilities/vendor experience and SLA ownership, so medium strictness.
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Assist in smooth operations and implementation of building procedures and performance measures for soft services.
Coordinate client visits, internal events, and manage vendor relationships including contracts, audits, and compliance.
Ensure health and safety management, maintain service level agreements, and contribute to reporting including monthly management and quarterly business review reports.
Work experience required: Not explicitly mentioned in the JD.
Role is on-site in Gurugram, Haryana, India with a 48-hour weekly schedule.
Experience in facility coordination, vendor management, and working knowledge of health and safety and contract management expected by context (explicit hard requirement not stated).
Good communication and interpersonal skills explicitly mentioned as necessary.
Experienced in managing soft service operations within facilities management with focus on client satisfaction and adherence to SLAs/KPIs.
Capable of coordinating multi-team interactions including security, IT, admin, and business units, and managing audits and vendor compliance.
Able to handle administrative tasks, event management, and maintain staff retention below 5% attrition as per operational objectives.