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Remote, generalist operations role for entry-level candidates at a visible startup increases applicant competition.
Core CRM, vendor coordination, and spreadsheet skills transfer across industries, though marketplace experience is beneficial.
Explicit 0–2 years requirement plus CRM tooling preference creates moderate shortlisting filters.
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Manage end-to-end launch process of new experiences on Headout platform.
Accelerate launch pace and ensure quality standards of listed experiences are maintained.
Collaborate with supply partners and internal teams to improve operational efficiency and catalog quality.
0-2 years of experience in an operations role.
Experience with CRM tools such as Zendesk, Freshdesk, or Intercom preferred.
Strong written communication skills mandatory.
Proficiency in Google Sheets advantageous but not mandatory.
Detail-oriented with a process-driven mindset to ensure high catalog quality.
Capable of working autonomously and adapting quickly in a dynamic environment.
Experience or comfort collaborating across teams and with external partners to drive improvements.