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Remote, early-career generalist operations role with broad requirements, creating medium competition.
Operational skills and CRM experience transfer across marketplaces and e-commerce but domain familiarity helps, so medium.
Explicit 0–2 years requirement and CRM tool preference enforce moderate filtering.
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Own the end-to-end process of launching new experiences on Headout's platform, ensuring a high launch pace.
Ensure the quality of catalog experiences meets Headout's standards and continuously improve catalog quality metrics.
Collaborate with supply partners and internal teams to enhance catalog accuracy and operational efficiency.
0-2 years of experience in an operations role, preferably with CRM tool exposure (Zendesk, Freshdesk, Intercom).
Strong written communication skills required.
Proficiency in Google Sheets advantageous but not strictly mandatory.
Remote role; no specific location or other restrictions mentioned.
Process-driven with a keen eye for detail and proficiency using multiple internal tools.
Capable of autonomous learning and proactiveness in discovering and assimilating new ideas in a fast-changing environment.
Experienced in multitasking, prioritization, and driving operational improvements through root cause analysis.