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Niche cruise operations requirement and mid-level role at a lesser-known travel-tech firm create medium competition.
Travel- and cruise-specific operations skills moderately limit transferability outside travel and hospitality.
Explicit 2–6 years requirement and mandatory travel operations experience enforce moderate shortlisting.
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Manage end-to-end holiday bookings, including Cordelia Cruises, ensuring accurate costing, pricing, and timely delivery of proposals.
Handle travel queries via multiple channels with responsibility for driving high conversion rates through personalized travel solutions and upselling relevant products.
Coordinate with internal teams and external partners to ensure smooth booking, confirmation, and high-quality customer service throughout the travel journey.
2–6 years of experience in holiday packages, travel operations, or cruise handling.
Strong knowledge of domestic and international destinations.
Experience with Cordelia Cruises or cruise bookings is a plus but not mandatory.
Excellent communication, sales, and negotiation skills.
Experienced in managing both domestic and international holiday bookings including cruises, with a focus on operational accuracy and customer satisfaction.
Operationally oriented with strong multitasking skills and attention to detail, capable of handling end-to-end coordination among multiple stakeholders.
Able to drive sales conversions effectively through customer interaction and upselling within travel-related products.