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Metro location but niche insurance SME product requirement reduces applicant density.
Role requires domain-specific insurance and SME distribution experience, limiting cross-industry transferability.
Explicit 8–12 years and mandatory general insurance SME experience increases filtering stringency.
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Own product enablement and process excellence for SME Agency and Retail Broker channels, driving scalable product propositions and partner journeys.
Design and govern SOPs, approval processes, and digital workflows to improve underwriting, policy issuance, and partner servicing efficiency.
Develop and monitor KPIs and dashboards for product adoption, process turnaround time, portfolio quality, and lead cross-functional execution and change management.
8-12 years of experience in General Insurance with exposure to SME/commercial products, underwriting operations, and channel enablement.
MBA/PGDM preferred; Bachelor's degree mandatory; insurance certifications like IRDAI, AINS, or CPCU are advantageous.
Experience in SOP creation, product notes, governance, BRDs, UAT, dashboards, and process improvements.
Prior team management experience (3-10 people) preferred.
Experienced in SME insurance products across Commercial Lines, Employee Benefits, Surety, and Specialty Lines with strong underwriting and channel knowledge.
Structured leader capable of translating partner feedback into operational product actions and governance frameworks.
Proficient in cross-functional stakeholder management across Product, Underwriting, Operations, Technology, Claims, and Sales with a focus on measurable business outcomes.