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Tier-1 brand plus metro location increase competition, seniority and niche claims focus moderate it.
High—role requires insurance claims and SSC domain expertise, limiting transferability across industries.
Explicit 20+ years and mandated insurance operations experience create highly strict shortlisting.
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Manage and review new insurance claims notifications, ensuring accurate data entry into claims management systems.
Ensure timeliness and strict adherence to Service Level Agreements (SLAs) with a strong focus on compliance and quality output.
Analyze and validate claims data accuracy in a high-volume, fast-paced environment while communicating with internal and external stakeholders.
20+ years of experience in operations, shared services center (SSC), insurance, or finance environment.
Graduation or Post Graduation degree mandatory.
Basic knowledge of insurance processes (claims/policy administration) and finance/accounting processes required.
Work Environment: Hybrid work style with shifts from 12:30 p.m. to 9:30 p.m.
Experienced in transactional processing and back-office operations within an international or service-driven context.
Detail-oriented with strong numerical skills and ability to work under defined controls ensuring accuracy and compliance.
Capable of managing workload efficiently in a fast-paced environment with a delivery-focused mindset and customer service orientation.