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Tier-1 brand and metro location increase competition, but niche IAM skills moderate applicant density.
IAM operations skills transfer across industries, but financial-services compliance adds moderate domain specificity.
Explicit 4+ years plus mandatory IAM products, SAML/OIDC protocols, and scripting create strict technical filters.
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Own day-to-day operations and L2 support for enterprise Single Sign-On (SSO) and authentication platforms, ensuring system stability and issue resolution.
Lead onboarding and integration of applications with SSO platforms using protocols like SAML, OIDC, and APIs while collaborating with engineering and application teams.
Drive process improvements and automation opportunities in identity and access management operations; assist with product upgrades and provide technical input to product management.
Minimum 4 years of experience in Identity and Access Management focused on SSO platforms.
Hands-on experience with SSO products such as ForgeRock or Entra ID and strong knowledge of authentication protocols including SAML, OIDC, OAuth, WS-Federation, Radius.
Experience with directory services (Azure AD, LDAP) and scripting/automation using Shell, Python, PowerShell or similar.
Experience with operational support following ITIL practices, familiarity with monitoring tools (e.g., Splunk) and ticketing tools (e.g., ServiceNow).
Experienced in cross-functional collaboration with engineering, application, and infrastructure teams for secure authentication integrations and troubleshooting.
Proactive in identifying automation opportunities and improving operational processes within identity and access management environments.
Comfortable working in hybrid shift-based schedules aligned to Indian Standard Time and managing technical incident, problem, and change processes.