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Mid-level generalist operations role in Bangalore with rotational shifts and broad skills attracts high candidate density.
Role demands last-mile driver onboarding and live logistics experience, moderately limiting cross-industry transferability.
Explicit 2–5 years and domain-specific driver onboarding and logistics experience create moderately strict shortlisting filters.
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Own end-to-end driver onboarding through calls and video interactions, ensuring compliance and readiness.
Manage live driver logistics including real-time route monitoring, issue resolution, and driver support.
Track operational KPIs, coordinate cross-regional teams, and support projects to optimize workflows and SLA adherence.
Bachelor's degree or equivalent mandatory.
2–5 years experience in operations, support, or logistics with driver or agent onboarding in live environments.
Must be able to work rotational shifts including night shifts; must be Bengaluru office-based.
Proficiency in communication, email/chat support tools, and Google Sheets/MS Excel mandatory.
Experienced in live operational support and last-mile logistics with international exposure especially US/EU regions preferred.
Comfortable working in fast-paced, high-pressure environments with shift-based schedules.
Strong stakeholder management skills and ability to coordinate cross-regional teams across UK, US, and Singapore.