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Remote mid-level Salesforce BA with common skillset and popular title increases applicant competition.
Skills transferable across industries but domain-specific Salesforce experience preferred.
Mandatory Salesforce BA certification and specific Sales/Service Cloud expertise create strict filter.
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Lead discovery workshops and translate business requirements into Salesforce solution designs across Sales Cloud, Service Cloud, and Agentforce.
Provide consultative guidance and act as trusted advisor to clients, ensuring alignment with Salesforce best practices and platform capabilities.
Support solution design, client communication, user adoption, and leverage AI tools to enhance analysis and documentation.
4-5 years of relevant Salesforce Business Analyst experience.
Mandatory Salesforce Business Analyst Certification.
Hands-on expertise with Salesforce Sales Cloud and Service Cloud; knowledge of Agentforce capabilities and AI-powered automation.
Location: India, Remote.
Technically skilled BA with ability to evaluate Salesforce architecture, integrations, and recommend best practices.
Strong consultative mindset with experience managing stakeholder expectations and client-facing engagements.
Experience in or exposure to Real Estate domain and Financial Services Cloud is preferred.