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Tier‑1 pharma brand, metro location, mid-level generalist omnichannel role increases candidate competition.
Skills are transferable across industries, but pharma/regulatory omnichannel experience is preferred.
Requires specific omnichannel platform experience (Veeva, Salesforce), regulated pharma exposure and stakeholder management, raising screening rigor.
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Operate and continuously improve omnichannel programs and campaign operations across International Business Unit (IBU) markets.
Translate business requirements into omnichannel workflows, platform configurations, and operational processes for personalized customer engagement.
Lead or support cross-functional teams to deliver scalable operational solutions that enhance campaign execution, personalization, and commercial effectiveness.
Bachelor’s degree in Engineering, Information Systems, Business, Marketing, Operations, or a related field.
Experience in omnichannel operations, digital marketing operations, commercial excellence, marketing technology, or consulting in life sciences, healthcare, or regulated industries.
Hands-on experience with omnichannel/commercial platforms such as Veeva, Salesforce Marketing Cloud, Adobe, CRM, or campaign management tools.
Work Experience Required: Experience level varies; Consultant level requires supporting execution with growing independence, Senior Consultant level requires independent workstream leadership and stakeholder management.
Experienced in operating and improving omnichannel or digital marketing programs in regulated environments like life sciences or healthcare.
Skilled in cross-functional collaboration among commercial, analytics, data science, and technology teams to implement personalized marketing and next-best action strategies.
Comfortable working in Agile/Scrum settings and managing complex initiatives with stakeholder communication and delivery oversight.