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Tier-1 bank, entry-level generalist operations role in Pune, high applicant density and competition.
Operational skills are somewhat transferable across financial services but less so outside banking.
Flexible entry-level requirement with no strict technical certifications or domain prerequisites.
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Provide day-to-day operations support including record maintenance, account maintenance, and document management in coordination with the core operations team.
Serve as liaison between operations staff, relationship managers, project managers, custodians, and clients to facilitate smooth operations.
Lead special projects, provide training and guidance to junior staff, and communicate key information to senior managers while supporting risk mitigation efforts.
0-3 years relevant experience, retail banking operations experience preferred.
Bachelor's degree mandatory.
Strong communication skills and proficiency in complex databases and spreadsheets.
Willingness to work in rotational/night shifts to support 24*7 operations.
Experience or interest in retail banking operations environment with basic knowledge of policies and workflow management.
Demonstrated attention to detail and ability to handle complex assignments requiring research or investigation.
Capable of providing team support including training new hires and leading small projects within an operational support setting.