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Tier-1 brand, generalist data analyst role with common skills in Chennai metro increases candidate competition.
Adobe Analytics and customer experience focus gives moderate industry specificity, so background fit sensitivity is medium.
Explicit 7-10 years requirement plus mandatory SQL, Tableau, Adobe Analytics and Python increases filtering strictness.
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Analyze structured and unstructured data to identify business trends and opportunities impacting decision-making.
Develop and maintain dashboards using Tableau and Adobe Analytics; perform ad-hoc analysis and KPI reporting for stakeholders.
Support AI/ML initiatives focusing on NLP, chat transcript analysis, and customer experience insights, including automation of reporting processes.
7+ years total IT experience.
Proficiency in SQL, Python, Tableau, and Adobe Analytics.
Basic understanding of Machine Learning, NLP, or Generative AI concepts.
Bachelor's Degree or equivalent combination of coursework and experience.
Experienced in customer experience, digital, product, or operational analytics environments.
Skilled in data storytelling and translating complex data into actionable business insights.
Familiar with chat analytics, text mining, and large language model (LLM)-based solutions within AI/ML contexts.