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Tier-1 brand and metro location increase competition, but niche Teams Voice expertise reduces candidate density.
Specialized enterprise collaboration and regulated‑industry expertise limits cross‑industry transferability.
Extensive mandatory telecom, security, and regulated‑industry requirements create strict shortlisting filters.
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Lead platform architecture, engineering standards, security, resilience, and adoption strategies for enterprise collaboration platforms including Microsoft Teams (Collaboration & Voice), Live Events, Townhall, and Zoom.
Act as technical authority and advisor to senior leadership, partnering across information security, risk, compliance, and operations to deliver secure, scalable, and compliant collaboration solutions.
Own end-to-end platform lifecycle management including capacity planning, upgrades, incident escalation, automation, and aligning engineering execution with measurable business outcomes.
7+ years of engineering experience or equivalent in related areas such as architecture or platform leadership.
Deep expertise in Microsoft Teams Collaboration and Teams Voice in large-scale enterprise environments.
Strong experience with enterprise conferencing platforms including Zoom, and knowledge of real-time communications, networking, identity, security, and compliance.
Work Experience Required: 7+ years engineering/architecture/platform leadership experience explicitly mentioned.
Proven track record leading complex, large-scale technical initiatives with enterprise-wide impact, including designing Teams Voice architectures and broadcast solutions like Live Events and Townhalls.
Experience operating at Principal Engineer or Architect level in large, regulated enterprises (preferably 50,000+ users) especially financial services or similar.
Strong cross-functional collaboration skills with leadership influence, mentoring experience, and advanced automation/API skills including PowerShell and Microsoft Graph API.