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Tier-1 brand plus remote role and broad networking requirements increase competition moderately.
Networking and security skills are broadly transferable across industries, so moderate background sensitivity.
Requires deep networking expertise, Cisco/security tools, incident management and lead responsibilities, so screening will be strict.
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Own end-to-end technical network and security troubleshooting during incidents, independently handling incident management calls and change controls.
Collaborate with global Network Operations leads to support 24x7 follow-the-sun shift operations, ensuring handoffs and on-call schedules are maintained.
Drive continuous improvement in network service management and support upcoming transformation projects including new technology deployments and infrastructure refreshes.
Bachelor’s degree in Computer Science, Engineering, Science/Electronics & Communication, or Electrical and Electronics Engineering or B-Tech.
Strong technical expertise in routing/switching protocols, wireless, data center, WAN/SD-WAN, network monitoring and performance tools.
Experience with Cisco firewalls, Viavi Observer, and Wireshark packet analysis.
Work Experience Required: Not explicitly mentioned in the JD.
Proven ability to lead and independently manage network incidents with strong operational and technical knowledge.
Experience collaborating in global 24x7 network operations environments, supporting multi-shift handoffs and escalation management.
Hands-on experience with network change management, troubleshooting tools, and network security service offerings in a complex enterprise environment.