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Tier-1 brand, metro location, mid-level generalist infrastructure role with broad tech requirements.
Role requires niche Citrix and virtualization expertise, limiting cross-industry transferability.
Specific Citrix, vSphere, and hardware experience required, increasing filtering rigor.
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Manage and maintain Citrix infrastructure and vSphere to ensure availability, performance, and reliability of critical IT systems.
Provide 24x7 operational support via on-call rotations and shift schedules across all U.S. time zones, including troubleshooting and incident management.
Train and mentor junior engineers on server virtualization solutions and develop SOPs to implement best practices.
Experience with Citrix XenApp & Desktop including infrastructure maintenance, patching, MCS & PVS image management, and troubleshooting.
Hands-on knowledge of vSphere and managing Dell VxRail, Cisco UCS, and HP blade servers.
Familiarity with Microsoft server and desktop operating systems plus managing GPO and Citrix policies.
Work Experience Required: Not explicitly mentioned in the JD. Notice period: Not explicitly mentioned in the JD.
Experienced in 24x7 global operational support environments with shift and on-call responsibilities.
Proficient in hands-on management and troubleshooting of Citrix environments coupled with server virtualization technologies.
Capable of training peers and implementing operational best practices through documentation and mentoring.