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Global role at Philips, metro location and broad sales enablement scope creates high candidate competition.
Preferential healthcare/service experience and industry-specific customer insights make cross-industry fit moderately constrained.
Explicit 8-15 years, Master's degree, healthcare preference and Lean/certification preferences enforce strict screening.
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Lead global customer service and install base replacement business operations to ensure accurate, healthy sales/service funnel execution using CRM dashboards.
Drive CRM opportunity management including pipeline visibility, stage/forecast alignment, data hygiene, and forecast accuracy to senior management.
Analyze funnel KPIs, conduct funnel health checks, initiate corrective actions, and coach teams to progress opportunities and improve sales behavior.
Master's degree.
8-15 years of related commercial experience, preferably in Customer Services or Healthcare.
Experience in global matrix organizations and managing commercial targets, pricing, and strategies.
Travel domestic and international as required.
Experience with customer insight, business analytics, or market intelligence in the healthcare industry.
Proven track record in Lean/Continuous Improvement (Green Belt/Black Belt certification preferred).
Demonstrated leadership or coaching experience, approximately 2 years within the overall experience.